Refund Policy

Effective Date: 25/02/2026

At MEGA IPTV, customer satisfaction is important to us. We offer a 7-day refund policy
under the conditions outlined below.

1. 7-Day Money-Back Guarantee

You may request a refund within 7 days of your purchase date if you experience technical issues
that we are unable to resolve.

2. Eligibility for Refund

Refunds may be granted if:

• The service is not working due to technical problems on our side.
• Our support team is unable to fix the issue within a reasonable time.

3. Non-Refundable Situations

• Issues caused by poor internet connection.
• Device incompatibility not listed in our supported devices.
• Failure to follow setup instructions.
• Requests made after 7 days from the purchase date.

4. Refund Process

To request a refund, please contact our support team within 7 days of your purchase at:
support@megaiptv.co.
Please include your order details and a description of the issue.

5. Processing Time

Approved refunds are typically processed within 5–10 business days,
depending on your original payment method.

6. Policy Updates

We reserve the right to modify this Refund Policy at any time.
Continued use of our services indicates acceptance of any updated terms.